BALM for Health Insurers

Balm for Statutory and Private Health Insurance

Digital health solutions that improve care and lower costs.

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BALM for Health Insurers

Why Balm?

Balm offers continuous, personalized support for your members at every step of their health journey. Throughout their time on the platform, members are guided by modules chosen specifically for them — whether that's prevention or active care. Because Balm is an open platform, it brings together all available offerings in one place, exactly the way users want it. Give your members access to CE-certified programs and tailored prevention that are evidence-based, well-being focused, and available whenever they need them.

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Revenue Enhancement

  • Generate additional revenue streams through billable remote patient monitoring and digital therapeutic interventions.
  • Maximize reimbursement opportunities for virtual care without disrupting your existing clinical workflows.
  • Transform patient support from a cost center to a revenue-generating service.
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Clinical Benefits

  • Extend your clinical care beyond in-person visits with science-backed digital interventions.
  • Access real-time patient data that's more reliable than self-reporting during appointments.
  • Provide consistent support between visits with proven CBT and other evidence-based approaches.
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Operational Efficiency

  • Seamlessly integrate digital health tools into your existing practice management systems.
  • Reduce administrative burden with automated patient monitoring and progress tracking.
  • Minimize no-shows and cancellations by maintaining continuous patient engagement.
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Patient Experience

  • Offer patients flexible, on-demand access to therapeutic support between appointments.
  • Improve treatment adherence with personalized digital interventions and gentle reminders.
  • Strengthen the patient-provider relationship through consistent, accessible care.
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Implementation

  • Quick onboarding with minimal disruption to your clinic's operations.
  • Dedicated implementation support from our healthcare integration specialists.
  • Custom-tailored solutions designed to address your specific patient population needs.
  • Extend prevention and care beyond the doctor's office with scientifically grounded digital support programs.
  • Give your members reliable, continuous support backed by proven methods from cognitive behavioral therapy (CBT) and other evidence-based approaches.
  • Use the open platform to strategically deliver your offerings — including those from third-party providers — all from a single, central location.
  • Step in early, before serious health issues ever develop.
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  • Give your members needs-based access to prevention and care on their own terms.
  • Boost treatment adherence through ongoing support and digital interventions — driving better health outcomes and lower care costs over time.
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Bring all your internal and external prevention and care offerings together inside Balm. We handle the rest — from smart delivery to your members to full management of your digital vendor ecosystem.

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Health promotion grounded in science and tailored to each patient's unique needs.

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Cost Savings

Save up to 90% compared to digital health applications (DiGAs) while ensuring your members receive consistent, individualized care.

Implementation

Integrate the platform seamlessly into your existing digital infrastructure, whether that's an app or a web experience. Cut down on the complexity of working with multiple vendors.

Our healthcare integration specialists are with you every step of the way — from setup and customization to go-live.

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Reimbursement

The CE-certified programs for anxiety, depression, chronic pain, and sleep disorders are Class I medical devices priced at just €99 each, and can be offered through a selective contract (§140a SGB V).

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BALM for Health Insurers

Who else is Balm for?

Balm is designed for individuals and can also be offered through workplaces to support employee well-being.

Balm DTX

Program Details for Health Insurers

Proven Health Support. Powered by Science. Tailored to Patient Health.

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Balm Path

Managing Anxiety

Anxiety disorders and stress-related mental health challenges are among the most widespread health issues in Germany. They frequently lead to a reduced quality of life, time away from work, and greater reliance on medical services.

At the same time, many regions face significant shortages in psychotherapeutic care, resulting in long wait times for therapy appointments.

Evidence-based digital support programs can play a meaningful role in reaching members early and filling the gaps in existing care pathways.

This program is designed to complement current care offerings — particularly as a preventive measure or a bridge while members are waiting to begin psychotherapy. It draws on methods from cognitive behavioral therapy (CBT), as well as mindfulness and relaxation techniques.

Program goals:

  • Better understand what they're experiencing
  • Build personal coping strategies that work for them
  • Strengthen their ability to self-regulate
  • Reduce stress and anxiety symptoms
  • Maintain better mental health over the long term

The content is modular, so participants can work through it at their own pace.

The program can be delivered through innovative digital care models, including selective contracts (§140a SGB V).

Learn More

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Balm Path

Navigating Pain

Chronic pain is one of the most common health challenges in Germany, and it frequently comes with serious consequences — reduced quality of life, inability to work, and higher use of medical services.

Many people living with chronic pain also deal with reduced physical activity, sleep problems, psychological strain, or a fear of movement or worsening symptoms.

Evidence-based digital support programs can help reach members early, strengthen their self-management skills, and meaningfully complement existing care pathways.

The "Managing Chronic Pain" program is a structured self-management program rooted in cognitive behavioral therapy (CBT), mindfulness techniques, and activity management. Its goal is to give members practical tools for living better with chronic pain and re-engaging with the activities that matter to them in daily life.

Program goals:

  • Build stronger self-management skills for living with chronic pain
  • Reduce the functional limitations that pain creates in everyday life
  • Encourage physical activity and participation in daily routines
  • Support emotional well-being
  • Help members navigate pain episodes and the factors that can make pain worse

The content is modular, so participants can work through it at their own pace.

The program can be delivered through innovative digital care models, including selective contracts (§140a SGB V).

Learn More

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Balm Path

Restoring Sleep

Sleep disorders are among the most common health complaints in the general population. They are frequently linked to stress and psychological strain, chronic illness, reduced day-to-day functioning, and greater use of medical services.

Digital programs can help members address sleep problems early on and give them evidence-based strategies to genuinely improve their sleep quality.

The "Back to Restful Nights" program is grounded in cognitive behavioral therapy for insomnia (CBT-I), complemented by behavior-based strategies and mindfulness techniques. The aim is to help members build healthy sleep habits and shift the thought patterns that get in the way of good sleep.

Program goals:

  • Better understand their own sleep habits
  • Reduce nighttime rumination and stress patterns
  • Identify the underlying causes of their sleep problems
  • Improve sleep quality over the long term
  • Build healthy, consistent sleep routines

The content is modular, so participants can work through it at their own pace.

The program can be delivered through innovative digital care models, including selective contracts (§140a SGB V).

Learn More

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Balm Path

Coping with Depression

Depression is one of the most common — and most consequential — mental health conditions in Germany. It typically affects multiple areas of life at once, including quality of life, social participation, day-to-day functioning, and the ability to work.

Mental health conditions are now among the leading causes of workplace absence and early retirement in Germany, with depressive disorders representing one of the single biggest drivers.

For the healthcare system, this creates both clinical and economic challenges — from repeated medical visits and long-term treatment needs to the indirect costs of lost productivity and extended absences.
Evidence-based digital support programs can help reach members early and strengthen their ability to self-manage depressive symptoms before they escalate.

The "Coping with Depression" program draws on cognitive behavioral therapy methods to teach structured strategies for improving emotional stability and rebuilding engagement with everyday life.

Program goals:

  • Build stronger self-management skills for dealing with depressive symptoms
  • Foster motivation, activity, and social connection
  • Reduce negative thought patterns and self-critical thinking
  • Develop sustainable strategies for emotional stability
  • Help prevent a worsening of mental health symptoms

The content is modular, so participants can work through it at their own pace.

The program can be delivered through innovative digital care models, including selective contracts (§140a SGB V).

Learn More

BALM for Health Insurers

Discover Balm

Balm is a continuous, personalized companion for your members. No matter where they are in their journey, the platform meets them with the right modules — prevention, care, or both. And because Balm is open to all offerings, members get the seamless, all-in-one experience they're looking for.

Get in touch