Frequently Asked Questions

To make things clear and user-friendly, we have listed the answers to some of the most frequently asked questions in one concise section. Have a look at our FAQs below and get in touch if you have any queries which have not been addressed.

What is Balm?

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Balm is an intuitive, science-backed digital platform designed to help you manage stress, anxiety, depression, and more, from the comfort of home. It uses proven Cognitive Behavioral Therapy (CBT) to provide you with practical tools to improve your symptoms.

How does it work?

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With Balm, you can access guided cognitive behavioral therapy (CBT) programs that are simple, actionable, and tailored to your needs. You’ll take it one step at a time — no pressure, no long waits for appointments. Balm is all about helping you manage life’s challenges on your terms. The recommended duration of the different programs is between 6 and 12 weeks.

What does it cost to participate in Balm?

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You can try our offer free of charge for 7 days. After this period ends, you can continue using Balm for a fee. The cost for one month is $ 9.99.  The subscription is automatically renewed for one month unless you cancel it in your profile.

What happens with my data?

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Your privacy is our priority. All personal information is kept secure and only used to improve your experience with Balm.