These Terms of Use govern your use of Balm and describe the rights and obligations associated with it.
Balm is a digital service provided by Significo GmbH (hereinafter referred to as "Significo" or "we"). Further information about Significo can be found in our imprint.
You must be of legal age to use Balm.
You must consent that we may process the data you provide during registration and your answers to questions in Balm to fulfill the user agreement with you. Optionally, you can also consent that we may use these data for the following additional purposes:
With Balm, we want to provide you with information on health topics related to lifestyle changes and behavior changes. For this purpose, we particularly use various questionnaires in Balm. We may notify you by email about content in Balm that is relevant to you.
You may also use Balm to access third-party content that other publishers may make available via Balm. If you decide to access such third-party content via Balm, the quality of that content shall be as agreed between you and the respective third-party content provider, and Significo shall not be responsible in this regard (Significo's mandatory legal obligations as a provider of hosting services shall remain unaffected).
All contents and information in Balm are not medical services and can in no way replace a visit to the doctor or other medical services.
The contract for the use of Balm is concluded when we confirm your registration. The use of Balm is then immediately possible.
The contract for your use of Balm is concluded for an indefinite period. Both you and we can terminate the contract for convenience at any time without notice.
In the event of a defect, the statutory warranty rights apply.
Your Balm user account is non-transferable and may only be used by you for your own personal and private purposes.
We reserve the right to amend or otherwise change the functionalities of Balm at any time, provided that
Prerequisite for this is that you do not incur any additional costs as a result and that you are informed clearly and comprehensibly about such changes.
We also reserve the right to change or amend these Terms of Use with your consent – particularly when necessary for the smooth and safe operation of Balm. You will be notified in writing or electronically in advance of any such change to these Terms of Use. If you do not object to the change within one month after receipt of the notification, it shall be deemed accepted. We will expressly draw your attention to this fact in the notification. Substantial changes which affect the basis of the legal relationship between the parties and which are comparable to the conclusion of a new contract are only possible with your express consent.
Balm is currently only available in English and German.
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer dispute resolution board.
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (Significo GmbH, Cuvrystraße 1, 10997 Berlin, Germany, E-Mail: balmsupport@significo.com, telephone: +49 30 3434919-0) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached template withdrawal form, but this is not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you have requested that the services should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
If you wish to withdraw from the contract, please complete and return this form
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